Care

Once we are connected and are able to make our thinking flip into action it is time to start CARING. When you care about something, you are open to do the work. Not because you have to, but because you want to. Caring and forgiveness might be the 2 most important virtues we can apply in our daily work. They might even be the solution to all our problems and here is why.

When you care, you are able to combine heart and goal (no… not soul…) to keep going. Caring places the client / user / customer at the centre of your decisions. Don’t mistake caring for serviceability or putting the client first! It is about knowing when to decide what in their best interest to move forward in the right way and not about pleasing and appreciation. Caring is bigger, it also is about doing the right thing because it is good to do, not because it fits into the budget. It is the extra mile we hear about, but are not quite clear about when we are takin g it…;) 

In order to allow yourself to really care, you need to be able to forgive. When you forgive, you can deal with choices other people make that wouldn’t be YOUR choices, but still get the job done. Wait a little bit before you pass judgement.
LISTEN FIRST, WAIT (give space) and ACT quickly.
It is more difficult then you think, because it involves letting go and sacrificing parts of your EGO, but when you CARE…you are ready to SHARE!